The integration enables organizations to rapidly turn unstructured data contained in scanned documentation into structured data. Developers can receive the results of the processed document using a set of easy to use Library functions.
Vantage pre-trained skills enables contact-center agents to leverage Real-Time Hyper-Automation, for example for automatically processing ID documents during customer interactions, thus enhancing customer experience and improving Average Handling Time and First Time Resolution.
- Improve average handling time
- First time resolution